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Frequently Asked
Question (FAQ)

Document Number: 756

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Displays the grand total of the order. The payment method is displayed to the left of the dollar amount charged.

For Fax and Postal Mail orders the payment method will appear as 'NA' since funds are not received at the time of the transaction.

Some orders will display either "Capture" or "Process" next to the dollar amount.

Capture - The order was successfully pre-authorized. Click the capture button to capture funds.

Process - This order had some problem when originally being processed. Click this button to manually retry the transaction.
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